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Review by John L. on January 15, 2016 -
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 21 to 30 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Terrible service for prescription handling.”
Dr. Kim is wonderful but the office staff is terrible. One can Never reach anyone but receptionists in UCR office, NO notification if messages are received, urgent calls like prescription mistakes, lack of insulin, and other call are NOT handled well. Scripted answers from reception staff.
Comment - “ Terrible service for prescription handling. ”
Dr. Kim is wonderful but the office staff is terrible. One can Never reach anyone but receptionists in UCR office, NO notification if messages are received, urgent calls like prescription mistakes, lack of insulin, and other call are NOT handled well. Scripted answers from reception staff.