Review by Susan J. on May 23, 2020 -
Charleston Dental Associates - 111 Brooks Street
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time Less than 5 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations
- Trust in Decision Making
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Great experience with Dr. Patel, and Dental Assistant Angel”
Comment - “ Great experience with Dr. Patel, and Dental Assistant Angel ”
I broke a tooth (molar) just before the shutdown, got in to have it prepped for a crown yesterday. First time with Dr. Patel; we've been patients of Dr. Pennington for... decades... What a great experience. Dr. Patel is so calm and kind and explains everything so well! She and Angel worked together very smoothly which was especially amazing considering all the Covid-related masks, gloves, other precautions. I was pretty nervous about going out, but they really put me at ease. Thanks so much