Emily Shen, MD

University	Degree	Focus	Graduated
Beijing Medical University	Medical Degree		Not Specified
Beijing Medical University	Other Degree	MD	1986

Institution	Focus	Year
Residency - West Suburban Hospital Medical Center		Not Specified
Fellowship - Loyola University-Stritch School Of Medicine, Maywood		Not Specified

Certification	Cert. Body	Year
Family Medicine	Family Medicine	Not Specified

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Review by Anonymous on January 28, 2026 -

Mercyhealth Hospital and Physician Clinic–Crystal Lake - 875 S. Route 31

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ M.D. Emily Shen is a very friend... ”

M.D. Emily Shen is a very friendly warm compassionate M.D. Mercy Hospital should be proud to have her in your Clinic as a M.D. For Mercy Hospital.

Verified Patient

“M.D. Emily Shen is a very friend...”

M.D. Emily Shen is a very friendly warm compassionate M.D. Mercy Hospital should be proud to have her in your Clinic as a M.D. For Mercy Hospital.

Anonymous 01/28/2026

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Review by Anonymous on January 08, 2026 -

Mercyhealth Hospital and Physician Clinic–Crystal Lake - 875 S. Route 31

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr Shen is always thorough and f... ”

Dr Shen is always thorough and friendly.

Verified Patient

“Dr Shen is always thorough and f...”

Dr Shen is always thorough and friendly.

Anonymous 01/08/2026

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Review by Anonymous on September 19, 2025 -

Mercyhealth Hospital and Physician Clinic–Crystal Lake - 875 S. Route 31

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr. Shen went above and beyond w... ”

Dr. Shen went above and beyond what I expected

Verified Patient

“Dr. Shen went above and beyond w...”

Dr. Shen went above and beyond what I expected

Anonymous 09/19/2025

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Review by Anonymous on August 20, 2025 -

Mercyhealth Hospital and Physician Clinic–Crystal Lake - 875 S. Route 31

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Physical for my son. The doctor... ”

Physical for my son. The doctor was very knowledgeable & spent her time with us. Talking & answering questions

Verified Patient

“Physical for my son. The doctor...”

Physical for my son. The doctor was very knowledgeable & spent her time with us. Talking & answering questions

Anonymous 08/20/2025

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Review by Anonymous on January 19, 2026 -

Mercyhealth Hospital and Physician Clinic–Crystal Lake - 875 S. Route 31

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ The Dr was very nice and showed ... ”

The Dr was very nice and showed that she cared

Verified Patient

“The Dr was very nice and showed ...”

The Dr was very nice and showed that she cared

Anonymous 01/19/2026

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Review by Anonymous on December 15, 2025 -

Mercyhealth Hospital and Physician Clinic–Crystal Lake - 875 S. Route 31

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Doctor SHEN and her Staff are EX... ”

Doctor SHEN and her Staff are EXCELLENT!!

Verified Patient

“Doctor SHEN and her Staff are EX...”

Doctor SHEN and her Staff are EXCELLENT!!

Anonymous 12/15/2025

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Review by Anonymous on September 05, 2025 -

Mercyhealth Hospital and Physician Clinic–Crystal Lake - 875 S. Route 31

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Friendly Caring and always refer... ”

Friendly Caring and always referred to expert who can address my problem

Verified Patient

“Friendly Caring and always refer...”

Friendly Caring and always referred to expert who can address my problem

Anonymous 09/05/2025

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Review by Anonymous on August 16, 2025 -

Mercyhealth Hospital and Physician Clinic–Crystal Lake - 875 S. Route 31

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Excellent provider... ”

Excellent provider

Verified Patient

“Excellent provider...”

Excellent provider

Anonymous 08/16/2025

Office Hours

Family Medicine Physician - General

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Biography

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Office & Staff Evaluation Not rated

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Mercyhealth Hospital and Physician Clinic–Crystal Lake

Practice Colleagues

Yasmin Hussain, MD - Internal Medicine Physician

Umber Ahmad, - Internal Medicine Physician

Mary Agulo, - Audiologist

Janet Barkhou, MD - Family Medicine Physician

Thomas Garrity, MD - Otolaryngologist

Ranjana Nath, MD - Pediatrician

James Krcik, MD, FAAOS, FAAP - Orthopaedic Surgeon

Ginny Kamboj, MD - Internal Medicine Physician

Jakob Thorud, DPM, MS, FACFAS - Podiatrist

Krishanthi Seneviratne, MD - Family Medicine Physician

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance