Review by
Anonymous
on
July 03, 2026
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Mercyhealth Hospital and Physician Clinic–Crystal Lake - 875 S. Route 31
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
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Listening Skills
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Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“Dr. Shen is an amazing provider....”
Dr. Shen is an amazing provider. She always shows the utmost concern for my health.
Comment - “ Dr. Shen is an amazing provider.... ”
Dr. Shen is an amazing provider. She always shows the utmost concern for my health.