Shannon Ellis, MD

University	Degree	Focus	Graduated
East Tennessee State University College of Medicine	Doctorate	Other	Not Specified

Institution	Focus	Year
Residency - Cabarrus Family Medicine Residency Program	Family Medicine	Not Specified

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Review by Anonymous on March 29, 2026 -

Northeast Georgia Physicians Group West Jackson - 26 West Jackson Commons Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I am extremely pleased with NPGP... ”

I am extremely pleased with NPGP West Jackson. Dr. Ellis has been my primary physician for many years.

Verified Patient

“I am extremely pleased with NPGP...”

I am extremely pleased with NPGP West Jackson. Dr. Ellis has been my primary physician for many years.

Anonymous 03/29/2026

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Review by Anonymous on March 21, 2026 -

Northeast Georgia Physicians Group West Jackson - 26 West Jackson Commons Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Everyone is very courteous and k... ”

Everyone is very courteous and knowledgeable about my care.

Verified Patient

“Everyone is very courteous and k...”

Everyone is very courteous and knowledgeable about my care.

Anonymous 03/21/2026

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Review by Anonymous on February 20, 2026 -

Northeast Georgia Physicians Group West Jackson - 26 West Jackson Commons Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I very much like my Dr Ellis... ”

I very much like my Dr Ellis

Verified Patient

“I very much like my Dr Ellis...”

I very much like my Dr Ellis

Anonymous 02/20/2026

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Review by Anonymous on January 14, 2026 -

Northeast Georgia Physicians Group West Jackson - 26 West Jackson Commons Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr Ellis is a nice guy and means... ”

Dr Ellis is a nice guy and means well.

Verified Patient

“Dr Ellis is a nice guy and means...”

Dr Ellis is a nice guy and means well.

Anonymous 01/14/2026

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Review by Anonymous on December 14, 2025 -

Northeast Georgia Physicians Group West Jackson - 26 West Jackson Commons Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Always a good experience.... ”

Always a good experience.

Verified Patient

“Always a good experience....”

Always a good experience.

Anonymous 12/14/2025

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Review by Anonymous on March 25, 2026 -

Northeast Georgia Physicians Group West Jackson - 26 West Jackson Commons Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Good... ”

Good

Verified Patient

“Good...”

Good

Anonymous 03/25/2026

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Review by Anonymous on March 14, 2026 -

Northeast Georgia Physicians Group West Jackson - 26 West Jackson Commons Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I found the doctor and the medic... ”

I found the doctor and the medical assistant to be very caring they spoke to me in a manner I could understand about my health and wellness I felt very comfortable asking questions and receiving answers

Verified Patient

“I found the doctor and the medic...”

Anonymous 03/14/2026

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Review by Anonymous on January 28, 2026 -

Northeast Georgia Physicians Group West Jackson - 26 West Jackson Commons Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ He always listens to me... ”

He always listens to me

Verified Patient

“He always listens to me...”

He always listens to me

Anonymous 01/28/2026

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Review by Anonymous on December 27, 2025 -

Northeast Georgia Physicians Group West Jackson - 26 West Jackson Commons Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ The receptionist, the nurse and ... ”

The receptionist, the nurse and Dr. Ellis came in on a day that was scheduled to be off. Each was warm and friendly. Dr. Ellis is exceptional. Clear, concise and knowledgeable. He provides options and explains benefits and cautions of each. He is my doctor and I'm extremely proud to say so. His staff is and always has been excellent.

Verified Patient

“The receptionist, the nurse and ...”

Anonymous 12/27/2025

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Review by Anonymous on November 26, 2025 -

Northeast Georgia Physicians Group West Jackson - 26 West Jackson Commons Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very good experience with Dr Ell... ”

Very good experience with Dr Ellis and staff!

Verified Patient

“Very good experience with Dr Ell...”

Very good experience with Dr Ellis and staff!

Anonymous 11/26/2025

Office Hours

Family Medicine Physician - General

Biography

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Office & Staff Evaluation Not rated

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Affiliated Practices

Northeast Georgia Physicians Group West Jackson

Practice Colleagues

Kayla Joplin, FNP - Nurse Practitioner

Marissa Mercado, MD - Family Medicine Physician

Cortie Rolison, DO - Family Medicine Physician

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance