Review by Anonymous on June 11, 2026 -
Baylor Scott & White Clinic - College Station Rock Prairie - 800 Scott and White Dr
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“Dr. Bertsch took the time to und...”
Dr. Bertsch took the time to understand my background and I felt that she listened, and provided very helpful and useful feedback. She took an immediate action and created a plan based off my history, lab results, and tests. I didn't have to wait and wonder what the next steps would be since she outlined a detailed plan and explained it to me. I highly recommend her!

Comment - “ Dr. Bertsch took the time to und... ”
Dr. Bertsch took the time to understand my background and I felt that she listened, and provided very helpful and useful feedback. She took an immediate action and created a plan based off my history, lab results, and tests. I didn't have to wait and wonder what the next steps would be since she outlined a detailed plan and explained it to me. I highly recommend her!