Michael Roy Oswald, MD

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Review by B. C. on July 18, 2023 -

Asheville Eye Associates - Sylva - 1196 Skyland Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff
Appearance & Atmosphere of Office
Handling of Billing & Insurance
Average Wait Time 11 to 20 minutes

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making
Accuracy of Diagnosis
Post-Visit Follow-Up

Comment - “ A NEW LOCATION ”

I walked into the Sylva office of Asheville Eye Associates and thought I was at a different practice. The front desk staff was very friendly and willing to listen and answer questions. The clinical medical assistant was very personable and willing to answer questions I had. Dr. Oswald was very willing to answer questions that I asked. He made eye contact while he talked with me. He explained the surgery procedure and after care.

“A NEW LOCATION”

B. C. 07/18/2023

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Review by Neal H. on January 10, 2023 -

Asheville Eye Associates - Franklin - 95 Holly Springs Park Dr.

Office & Staff Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff
Appearance & Atmosphere of Office

Handling of Billing & Insurance
Average Wait Time Not rated

Comment - “ Perffect! ”

The best professional care you could want! Dr Oswald is very special!

Verified Patient

“Perffect!”

The best professional care you could want! Dr Oswald is very special!

Neal H. 01/10/2023

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Review by Nettie A. on June 29, 2022 -

Asheville Eye Associates - Sylva - 1196 Skyland Drive

Office & Staff Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff
Appearance & Atmosphere of Office

Handling of Billing & Insurance
Average Wait Time 6 to 10 minutes

Comment - “ I am very pleased with Dr. Oswald and his staff. ”

My cataract surgery was wonderful. My sight is now 20/20. Everything went as it should and I would recommend Dr. Oswald to anyone who needs a good ophthalmologist.

Verified Patient

“I am very pleased with Dr. Oswald and his staff.”

My cataract surgery was wonderful. My sight is now 20/20. Everything went as it should and I would recommend Dr. Oswald to anyone who needs a good ophthalmologist.

Nettie A. 06/29/2022

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Review by Ava H. on April 25, 2022 -

Asheville Eye Associates - Sylva - 1196 Skyland Drive

Office & Staff Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff
Appearance & Atmosphere of Office

Handling of Billing & Insurance
Average Wait Time Not rated

Comment - “ Excellnrnte ”

Very knowleble ,friendly, excelent,very wonderful bedside , careing

Verified Patient

“Excellnrnte”

Very knowleble ,friendly, excelent,very wonderful bedside , careing

Ava H. 04/25/2022

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Review by S. H. on September 24, 2021 -

Asheville Eye Associates - Sylva - 1196 Skyland Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff
Appearance & Atmosphere of Office
Handling of Billing & Insurance
Average Wait Time Less than 5 minutes

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making
Accuracy of Diagnosis
Post-Visit Follow-Up

Comment - “ Great visit ”

A welcoming and very warm staff greeted me. Dr. Oswald is very professional and attentive. He is a good listener and made the exam go easily. I was comfortable with the entire process. I look forward to future visits at your clinic.

“Great visit”

S. H. 09/24/2021

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Review by Mary E. E. on January 24, 2023 -

Asheville Eye Associates - Sylva - 1196 Skyland Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff
Appearance & Atmosphere of Office
Handling of Billing & Insurance
Average Wait Time 11 to 20 minutes

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making
Accuracy of Diagnosis
Post-Visit Follow-Up

Comment - “ What exceptional care! ”

I cannot speak highly enough of Dr. Oswald. He removed cataracts from both eyes (with lens replacement). My pre-op visits were informative and the surgery experience itself as comfortable and easy as possible. His bedside manner is exceptional, combining professionalism with an extraordinary ability to listen and reassure. I must also praise the wonderful staff at the surgery center in Asheville. Overall, it was a near-miraculous experience. Thank you, Dr. Oswald.

“What exceptional care!”

Mary E. E. 01/24/2023

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Review by Nila H. on July 16, 2022 -

Asheville Eye Associates - Sylva - 1196 Skyland Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff
Appearance & Atmosphere of Office
Handling of Billing & Insurance
Average Wait Time 11 to 20 minutes

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making
Accuracy of Diagnosis
Post-Visit Follow-Up

Comment - “ Cataract surgery ”

Dr. Oswald is the best surgeon! He did my cataract surgery an has given me my life back. He has a very confident calming manner which really helped during the surgery. Everyone at the surgery center was great. I’m staying with Dr. Oswald for my general eye care. He takes he’s time and listens to my questions. So thankful for him.

“Cataract surgery”

Nila H. 07/16/2022

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Review by Mary J. R. on June 04, 2022 -

Asheville Eye Associates - Sylva - 1196 Skyland Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff
Appearance & Atmosphere of Office
Handling of Billing & Insurance
Average Wait Time 6 to 10 minutes

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making
Accuracy of Diagnosis
Post-Visit Follow-Up

Comment - “ Caring, Attentive, Professional, Knowledgeable! ”

Dr. Oswald was my doctor years ago in another practice in Canton, NC. When he moved, I had to seek out a new ophthalmologist with which I had less-than-satisfactory care during cataract surgery. I am so thankful Dr. Oswald has returned to AEA! I only wish he could have done my surgery but he is now treating my glaucoma with the same excellent care I received from him before. It really matters when one finds a doctor who is knowledgeable, caring, and takes time to listen and explain! Thank you!

“Caring, Attentive, Professional, Knowledgeable!”

Mary J. R. 06/04/2022

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Review by Phyllis B. T. on March 04, 2022 -

Asheville Eye Associates - Sylva - 1196 Skyland Drive

Office & Staff Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated

Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Comment - “ i was very pleased with Dr, Oswald and his staff. ”

I had a wonderful experience! Everything was perfect.

Verified Patient

“i was very pleased with Dr, Oswald and his staff.”

I had a wonderful experience! Everything was perfect.

Phyllis B. T. 03/04/2022

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Review by Lola N. on August 27, 2021 -

Asheville Eye Associates - Sylva - 1196 Skyland Drive

Office & Staff Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff
Appearance & Atmosphere of Office

Handling of Billing & Insurance
Average Wait Time 21 to 30 minutes

Comment - “ fabulous experience ”

He has been the greatest; extremely personable and caring. Used language that was comprehensible.

Verified Patient

“fabulous experience”

He has been the greatest; extremely personable and caring. Used language that was comprehensible.

Lola N. 08/27/2021

Ophthalmologist - General

Biography

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Summary

Forms and Articles for Patients

Specialties

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Reviews

Office & Staff Evaluation

Provider Evaluation

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Affiliated Practices

Asheville Eye Associates - Sylva

Asheville Eye Associates - Franklin

Practice Colleagues

Dr Frank Killian, MD - Ophthalmologist

John Krempecki, OD - Optometrist

Thomas Tatham, - Optometrist

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Procedures & Treatments Offered

Commonly Prescribed Medications

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Accepted Insurance