Open full review
Review by
Anonymous
on
October 06, 2026
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East Carolina Heart Institute at East Carolina University - 115 Heart Drive
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
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Listening Skills
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Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
Verified Patient
“The provider was polite and info...”
The provider was polite and informative; however, I felt there was a lack of problem-solving. This is where I felt the provider fell short. In addition, I had difficulty understanding her when she spoke, and my husband also left unsure about what had been discussed. I recognize that cultural factors may have influenced our interaction, but it would have been helpful for her to check my understanding-perhaps by asking me to repeat back what I understood-to ensure we were on the same page.
Comment - “ The provider was polite and info... ”
The provider was polite and informative; however, I felt there was a lack of problem-solving. This is where I felt the provider fell short. In addition, I had difficulty understanding her when she spoke, and my husband also left unsure about what had been discussed. I recognize that cultural factors may have influenced our interaction, but it would have been helpful for her to check my understanding-perhaps by asking me to repeat back what I understood-to ensure we were on the same page.