Review by Anonymous on May 15, 2025 -
Mequon Health Center - 11430 N Port Washington Rd
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills
- Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“Dr Shaman was attentive, respons...”
Dr Shaman was attentive, responsive and helpful. However, his assistant (a nurse, I presume) appeared entirely indifferent to whether I was understanding how to put on/assemble either the support hose or the protective boot she was supposedly educating me about -- rushing through her "explanation"; effectively Ignoring my questions; and just "going through the motions". This resulted In the boot being badly fit and painful on my ride home, and effectively useless since. The foregoing should answer the survey question that immediately follows.
Comment - “ Dr Shaman was attentive, respons... ”
Dr Shaman was attentive, responsive and helpful. However, his assistant (a nurse, I presume) appeared entirely indifferent to whether I was understanding how to put on/assemble either the support hose or the protective boot she was supposedly educating me about -- rushing through her "explanation"; effectively Ignoring my questions; and just "going through the motions". This resulted In the boot being badly fit and painful on my ride home, and effectively useless since. The foregoing should answer the survey question that immediately follows.