Ho-Yann Jong

“Exceptional service always with ...”

Exceptional service always with Dr Jong. He is very caring and thorough

“This was a virtual appt. That we...”

This was a virtual appt. That went well.

“I would rather interact with an ...”

I would rather interact with an AI robot than Dr Jong about cognitive issues. He is personality less.

“Straight to the point...”

Straight to the point

“Had to wait 6 months to see Dr J...”

Had to wait 6 months to see Dr Jong. Also referred a friend to Dr Jong because he is so thorough, caring, medically competent. But our friend felt he couldn't wait so LONG to see Dr Jong. Need more experienced, competent doctors like Dr Jong !!

“My person with dementia has a ba...”

My person with dementia has a background of angry parents in childhood that can be triggering when folks voices are loud or emphatic. The 3 words test words that was issued by Dr Jong was said emphatically and very loudly which was slightly unnerving for my care receiver... That In Itself can cause one triggered not to be able to remember the words due to emotional flooding. It was most probably done that way so no possible elderly hearing deficit would interfere with an accurate memory assessment. But my client has no hearing loss. Perhaps a slightly louder, yet gentler speaking of the words would be better, leaving adequate space between each. I do not believe in my person's case it ultimately changed her result, but in the general population it could.I am hoping this input is helpful in general for others.

“I've always had a good experienc...”

I've always had a good experience with Dr.Jong.

“I like this doctor, Dr. Jong at ...”

I like this doctor, Dr. Jong at St. V's; it's just tough to get an appointment. He's a busy guy, but it's worth the wait.

“This was a great way for Dr. Jon...”

This was a great way for Dr. Jong to communicate with his patient (me) and family. It was efficient also.

“Does routine followup well. Empa...”

Does routine followup well. Empathetic approach, issues of daily life not so much.