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Review by D. Z. on January 01, 2020 -
Umass Memorial Children's Medical Center - 55 Lake Ave N Department Of Surgery
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 11 to 20 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations
- Trust in Decision Making
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“My exerience with Dr Penning”
I can only say awesome things about Dr. Penning! I actually told him I loved him before I left after my second check-up! I had disc replacements in c-5 and c-6 and he cured the spasms that were incapacitating me for a year! I highly recommend him! Of the 5 doctors I seen in the year leading up to my first visit with him NOT ONE of the Dr's asked me anywhere near the number or kind of questions he asked. He fought with the insurance company for me cause they only wanted to pay for fusion surgery
Comment - “ My exerience with Dr Penning ”
I can only say awesome things about Dr. Penning! I actually told him I loved him before I left after my second check-up! I had disc replacements in c-5 and c-6 and he cured the spasms that were incapacitating me for a year! I highly recommend him! Of the 5 doctors I seen in the year leading up to my first visit with him NOT ONE of the Dr's asked me anywhere near the number or kind of questions he asked. He fought with the insurance company for me cause they only wanted to pay for fusion surgery