Open full review
Review by
Edgar C.
on
May 06, 2013
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Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time Less than 5 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“excellent”
Dr. Pennington and staff are professional, reassuring, helpful and polite.
Dr Pennington did not waste time helping me and made the decisions I had to take very easy based upon her diagnosis and the option she gave me.
Follow up care was very good and any concern was dealt with immediately. It is easy to make appointments.
I have been "scared " of dentistry since I was child (horrible expericence), yet Dr Pennington and her staff made me very feel comfortable, adressed all my anxieties, issues and concerns. I never thought I would say that I had a good experience to dentist or oral surgeon, but I just did.
Comment - “ excellent ”
Dr. Pennington and staff are professional, reassuring, helpful and polite. Dr Pennington did not waste time helping me and made the decisions I had to take very easy based upon her diagnosis and the option she gave me. Follow up care was very good and any concern was dealt with immediately. It is easy to make appointments. I have been "scared " of dentistry since I was child (horrible expericence), yet Dr Pennington and her staff made me very feel comfortable, adressed all my anxieties, issues and concerns. I never thought I would say that I had a good experience to dentist or oral surgeon, but I just did.