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Review by Anonymous on May 14, 2025 -
Essentia Health St. Joseph's-Baxter Clinic - 13060 Isle Dr
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills
- Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
Verified Patient
“Patient was brought in for Const...”
Patient was brought in for Constipation. Provider only looked at rectum when prompted by mother. Provider didn't listen to bowel sounds, only asked if patient had passed gas. Mother unsure if gas had been passed. Provider seemed pleased with palpating the stomach as the only method of assessment. An xray was ordered, the provider stated they would call with results and didn't call. Mother called the nurse line and was told they are unable to confirm if results are urgent or not and would have to wait until the next day. Received a call the next day from a nurse not a provider. Rushed and no follow through.
Comment - “ Patient was brought in for Const... ”
Patient was brought in for Constipation. Provider only looked at rectum when prompted by mother. Provider didn't listen to bowel sounds, only asked if patient had passed gas. Mother unsure if gas had been passed. Provider seemed pleased with palpating the stomach as the only method of assessment. An xray was ordered, the provider stated they would call with results and didn't call. Mother called the nurse line and was told they are unable to confirm if results are urgent or not and would have to wait until the next day. Received a call the next day from a nurse not a provider. Rushed and no follow through.