Review by Anonymous on November 12, 2025 -
Baylor Scott & White Neurosurgery and Spine Associates - Plano - 4708 Alliance Blvd Pavilion I, Ste 785
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“Dr. Hood began my visit with mak...”
Dr. Hood began my visit with making us laugh. I knew then, he was the surgeon I needed to use for my Cervical spine surgery. He eased my stress and fears right away. He explained my MRI to me very thoroughly. Dr. Hood showed me everything that he was going to do using physical tools and gave me instructions that I will have to do after my surgery. I felt like he really cared about helping me. He gave me information to do my own research, which was extremely helpful to share with my family. When I told him I was ready to do the surgery, he sent his assistant in immediately and set up my appointment. I have never ever had medical service with this much care in my entire life. I am so ready to get the surgery over with and my physical therapy done. I already feel like I'm on the road to recovery! I feel extremely blessed to have found these doctors, nurses and staff.
Comment - “ Dr. Hood began my visit with mak... ”
Dr. Hood began my visit with making us laugh. I knew then, he was the surgeon I needed to use for my Cervical spine surgery. He eased my stress and fears right away. He explained my MRI to me very thoroughly. Dr. Hood showed me everything that he was going to do using physical tools and gave me instructions that I will have to do after my surgery. I felt like he really cared about helping me. He gave me information to do my own research, which was extremely helpful to share with my family. When I told him I was ready to do the surgery, he sent his assistant in immediately and set up my appointment. I have never ever had medical service with this much care in my entire life. I am so ready to get the surgery over with and my physical therapy done. I already feel like I'm on the road to recovery! I feel extremely blessed to have found these doctors, nurses and staff.