Review by Gordon K. on March 16, 2016 -
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time Not Rated
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“A narcissistic doctor”
I'm new to Palm Springs. I've needed a hip replacement for six years. I found Dr. Rogers through Google. He scheduled my surgery for 615 AM. He called that I before it changes to 5:15 AM. I have a 16 pound service animal that originally he told me he could be with me up until the surgery, and right after with me after the surgery. There is a problem with hospital policy regarding service animals. I showed up without my dog, just wanting my hip replaced. Dr. Rogers then change the time to 10:30 AM. I live only two blocks from the hospital and asked the head nurse if I could run home and let my dog out. She said that was absolutely fine. By the time I returned, Dr. Rogers had canceled the surgery completely without any explanation. The hospital is been no help and Dr. Rogers won't return any calls or explain his position. I'm left now trying to find a better orthopedic surgeon, but now the surgery will be delayed and I'm in horrible pain. This is not a good man, and deafly not a good doctor.
Comment - “ A narcissistic doctor ”
I'm new to Palm Springs. I've needed a hip replacement for six years. I found Dr. Rogers through Google. He scheduled my surgery for 615 AM. He called that I before it changes to 5:15 AM. I have a 16 pound service animal that originally he told me he could be with me up until the surgery, and right after with me after the surgery. There is a problem with hospital policy regarding service animals. I showed up without my dog, just wanting my hip replaced. Dr. Rogers then change the time to 10:30 AM. I live only two blocks from the hospital and asked the head nurse if I could run home and let my dog out. She said that was absolutely fine. By the time I returned, Dr. Rogers had canceled the surgery completely without any explanation. The hospital is been no help and Dr. Rogers won't return any calls or explain his position. I'm left now trying to find a better orthopedic surgeon, but now the surgery will be delayed and I'm in horrible pain. This is not a good man, and deafly not a good doctor.