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Review by Anonymous on September 20, 2025 -
Essentia Health St. Mary's-Detroit Lakes Clinic - 1027 Washington Ave
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills
- Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
Verified Patient
“Dr Tsen went above and beyond to...”
Dr Tsen went above and beyond to help, scheduling a CT test Stat and then keeping the appointment open for returning to have further treatment. There was confusion in the return visit after the CT, which was unfortunate, but I hope he is aware the treatment/procedure not being done was just because we misunderstood each other. That is fine, we can come back which we already scheduled.
Comment - “ Dr Tsen went above and beyond to... ”
Dr Tsen went above and beyond to help, scheduling a CT test Stat and then keeping the appointment open for returning to have further treatment. There was confusion in the return visit after the CT, which was unfortunate, but I hope he is aware the treatment/procedure not being done was just because we misunderstood each other. That is fine, we can come back which we already scheduled.