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Review by Anonymous on October 19, 2025 -
Facey Medical Group - Porter Ranch, Pediatrics - 19950 Rinaldi Street Suite 200
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
Verified Patient
“Dr. Chen was absolutely amazing....”
Dr. Chen was absolutely amazing. He took his time to thoroughly explain everything regarding my son's condition. While we had two separate doctor appointments in Spain while on vacation for my son's ear pain, when I contacted the ENT specialist through Facey, the earliest available appointment was in January. Because of that long wait, I now need to seek care outside the network so my son can be seen by an ENT specialist sooner for his ear pain.
Comment - “ Dr. Chen was absolutely amazing.... ”
Dr. Chen was absolutely amazing. He took his time to thoroughly explain everything regarding my son's condition. While we had two separate doctor appointments in Spain while on vacation for my son's ear pain, when I contacted the ENT specialist through Facey, the earliest available appointment was in January. Because of that long wait, I now need to seek care outside the network so my son can be seen by an ENT specialist sooner for his ear pain.