Review by Anonymous on November 27, 2025 -
West Bend Health Center - 1700 W. Paradise Dr.
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills
- Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“I was thrilled to get an appoint...”
I was thrilled to get an appointment in two days, because of a cancellation. Thank you! All staff with whom I interacted were wonderful. Thank you for that too! If I had to suggest one area for improvement, it would be the clinic's phone system. I had to follow up with a prescription and, after holding In the main system, I was transferred to the pharmacy, where I did not need to be, and they did not know the number to transfer me up to dermatology... So I had to call again and start over. BUT other than that, the appointment was wonderful! And I'm very thankful. The PA addressed all of my concerns and proactively addressed others, which I appreciated.
Comment - “ I was thrilled to get an appoint... ”
I was thrilled to get an appointment in two days, because of a cancellation. Thank you! All staff with whom I interacted were wonderful. Thank you for that too! If I had to suggest one area for improvement, it would be the clinic's phone system. I had to follow up with a prescription and, after holding In the main system, I was transferred to the pharmacy, where I did not need to be, and they did not know the number to transfer me up to dermatology... So I had to call again and start over. BUT other than that, the appointment was wonderful! And I'm very thankful. The PA addressed all of my concerns and proactively addressed others, which I appreciated.