Crystal Hines-Mays, MD
11 Patient Reviews

Crystal Hines-Mays, MD

Family Medicine Physician - General, Obstetrician/Gynecologist - General

Biography

Crystal Hines-Mays, MD is an accomplished Family Medicine physician with over 15 years of experience. Dr. Hines-Mays specializes in Women's Heath and sees patients in Homer Glen with Silver Cross … Read more ›

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Dr came in and never asked how I was feeling since I had seen her 2 or 3 times sine January. She treated me like she never saw me before.She sat at the computer typing & not listening to me.I told her I was going for 4 different MRI's from different doctors.After my exam she was sending me for a repeat iron test to check my…

Anonymous

Summary

Provider Training

UniversityDegreeFocusGraduated
University of Illinois - College of Medicine (Medical Education)Other DegreeOther1999

InstitutionFocusYear
Residency - Advocate Christ Family MedicineFamily Practice1999

Photos

Provider Profile 0Provider Profile 1

Specialties

Languages Spoken
English
Medical Specialties
  • Family Medicine Physician
  • Obstetrician/Gynecologist

Years In Practice: 20 (started in 2006)

Accepts New Patients: Yes

Payment Options

Payment Details

Reviews

Average Rating: 3.7
Number of Reviews: 11
Most Recent Review: 06/26/2026
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Office & Staff Evaluation Not rated

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Office Appearance & Atmosphere Not rated
Handling of Billing Matters Not rated
Average Wait Time Not Rated

Provider Evaluation

Listening Skills
Clear Explanations
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Verified Patient

Dr came in and never asked how I...

Dr came in and never asked how I was feeling since I had seen her 2 or 3 times sine January. She treated me like she never saw me before.She sat at the computer typing & not listening to me.I told her I was going for 4 different MRI's from different doctors.After my exam she was sending me for a repeat iron test to check my levels from April as it was low. When she came back with the orders there was many other blood test that she never mentioned and ones I had already completed in April plus an order for a CT scan of my brain which was already completed in April. I told her I already had that and she said then don't have that one!I never received an after summary report and the nurse said she processes them after she is done seeing patients.I looked on the portal and saw a message that said it was not available!Other facilities give it to me right away!Dr was very unorganized! It was not a very good exam!

Anonymous 06/26/2026
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I don't think Dr. Hines looked a...

I don't think Dr. Hines looked at me during this entire short visit. When she asked me to swallow during her exam I didn't yet swallow and she said it's good and proceeded to her beloved laptop.

Anonymous 05/15/2026
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Was very sad to see my primary d...

Was very sad to see my primary doctor leave this practice, but the doctor who took her place is (so far, two visits) excellent, caring and professional

Anonymous 09/21/2025
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Basic care provided...

Basic care provided

Anonymous 08/25/2025
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This was my first time seeing th...

This was my first time seeing this provider and I am not completely comfortable. Her medical assistant is wonderful and I will need to see how I feel after my next visit.

Anonymous 06/01/2025
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Was not happy with new Dr...

Was not happy with new Dr

Anonymous 05/17/2026
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All good...

All good

Anonymous 04/04/2026
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Care provider did a great job...

Care provider did a great job

Anonymous 09/12/2025
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Dr and the nurse were great!...

Dr and the nurse were great!

Anonymous 06/22/2025
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I spent more time waiting than m...

I spent more time waiting than my actual care.

Anonymous 05/30/2025
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    Commonly Prescribed Medications

    Crystal Hines-Mays, MD has not yet listed the medications that she commonly prescribes.

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    Accepted Insurance

    Crystal Hines-Mays, MD has not yet specified the insurance plans she accepts.
     

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