Crystal Hines-Mays, MD

University	Degree	Focus	Graduated
University of Illinois - College of Medicine (Medical Education)	Other Degree	Other	1999

Institution	Focus	Year
Residency - Advocate Christ Family Medicine	Family Practice	1999

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Review by Anonymous on September 21, 2025 -

Silver Cross Medical Group - Homer Glen - 12701 West 143rd Street Suite 230

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Was very sad to see my primary d... ”

Was very sad to see my primary doctor leave this practice, but the doctor who took her place is (so far, two visits) excellent, caring and professional

Verified Patient

“Was very sad to see my primary d...”

Was very sad to see my primary doctor leave this practice, but the doctor who took her place is (so far, two visits) excellent, caring and professional

Anonymous 09/21/2025

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Review by Anonymous on August 25, 2025 -

Silver Cross Medical Group - Homer Glen - 12701 West 143rd Street Suite 230

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Basic care provided... ”

Basic care provided

Verified Patient

“Basic care provided...”

Basic care provided

Anonymous 08/25/2025

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Review by Anonymous on June 01, 2025 -

Silver Cross Medical Group - Homer Glen - 12701 West 143rd Street Suite 230

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ This was my first time seeing th... ”

This was my first time seeing this provider and I am not completely comfortable. Her medical assistant is wonderful and I will need to see how I feel after my next visit.

Verified Patient

“This was my first time seeing th...”

This was my first time seeing this provider and I am not completely comfortable. Her medical assistant is wonderful and I will need to see how I feel after my next visit.

Anonymous 06/01/2025

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Review by Anonymous on April 23, 2025 -

Silver Cross Medical Group - Homer Glen - 12701 West 143rd Street Suite 230

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ She is a very thorough and carin... ”

She is a very thorough and caring doctor, your very lucky to have gotten her to be your doctor

Verified Patient

“She is a very thorough and carin...”

She is a very thorough and caring doctor, your very lucky to have gotten her to be your doctor

Anonymous 04/23/2025

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Review by Anonymous on September 12, 2025 -

Silver Cross Medical Group - Homer Glen - 12701 West 143rd Street Suite 230

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Care provider did a great job... ”

Care provider did a great job

Verified Patient

“Care provider did a great job...”

Care provider did a great job

Anonymous 09/12/2025

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Review by Anonymous on June 22, 2025 -

Silver Cross Medical Group - Homer Glen - 12701 West 143rd Street Suite 230

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr and the nurse were great!... ”

Dr and the nurse were great!

Verified Patient

“Dr and the nurse were great!...”

Dr and the nurse were great!

Anonymous 06/22/2025

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Review by Anonymous on May 30, 2025 -

Silver Cross Medical Group - Homer Glen - 12701 West 143rd Street Suite 230

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I spent more time waiting than m... ”

I spent more time waiting than my actual care.

Verified Patient

“I spent more time waiting than m...”

I spent more time waiting than my actual care.

Anonymous 05/30/2025

Family Medicine Physician - General, Obstetrician/Gynecologist - General

Biography

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Summary

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Office & Staff Evaluation Not rated

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Silver Cross Medical Group - Homer Glen

Practice Colleagues

Sunitha Avula, MD - Internal Medicine Physician

Roseann Horan, MD - Family Medicine Physician

Procedures & Services

Procedures & Treatments Offered

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Accepted Insurance

Accepted Insurance