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Review by Anonymous on April 25, 2025 -
*DHMFCA* Mercy Medical Group - Wymark - 8220 Wymark Dr
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills
- Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
Verified Patient
“The pa was rude and did not show...”
The pa was rude and did not show any concerns about what I was telling her, she just wanted to tell me what I should call Ortho for my problem. I explained to her that her suggestion was done for two years with no results and now she is telling me to contact them and schedule an appointment and when I told her that I have done that for two years after the surgery to no results, she raised her voice and said to not interrupt me and was angry with me. I asked her who ever called me to schedule the appointment could have gave me the number to call. Very bad experience.
Comment - “ The pa was rude and did not show... ”
The pa was rude and did not show any concerns about what I was telling her, she just wanted to tell me what I should call Ortho for my problem. I explained to her that her suggestion was done for two years with no results and now she is telling me to contact them and schedule an appointment and when I told her that I have done that for two years after the surgery to no results, she raised her voice and said to not interrupt me and was angry with me. I asked her who ever called me to schedule the appointment could have gave me the number to call. Very bad experience.