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Review by Anonymous on November 21, 2010 -
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance Not rated
- Average Wait Time 31 minutes or more
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up Not rated
“Unbelievable - Not in a Good Way”
It's a shame that the wait time has consistantly been 1.5 hours or more, the office staff does not return calls, or can handle changing an appointment correctly. Dr. Lopez is very nice and seems genuinely concerned, unless you have a diagnosis that doesn't fit the 'mold'. After hours of waiting (even with the first a.m. appointment I had to wait 2+ hours!) and then getting a little bit of an attitude when I said the new Rx she gave me just isn't working, I'm done. I go to get help, and all I fe...Original review on DoctorsDig.com
Comment - “ Unbelievable - Not in a Good Way ”
It's a shame that the wait time has consistantly been 1.5 hours or more, the office staff does not return calls, or can handle changing an appointment correctly. Dr. Lopez is very nice and seems genuinely concerned, unless you have a diagnosis that doesn't fit the 'mold'. After hours of waiting (even with the first a.m. appointment I had to wait 2+ hours!) and then getting a little bit of an attitude when I said the new Rx she gave me just isn't working, I'm done. I go to get help, and all I fe...