Review by Anonymous on October 25, 2025 -
Internal Medicine - Mercy Medical Group - Citrus Heights, CA 7115 Greenback Ln FL2 (IM) 95621 - 7115 Greenback Ln FL2 (IM)
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills
- Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“Solid top marks. Instilling so m...”
Solid top marks. Instilling so much confidence for me in my care provider by demonstrated skills in diagnoses of a serious condition and game plan to back up findings with lab tests. Called me twice daily over the course of 2 days in effort to provide care. Made those calls at the start and end of each day letting me know my care was on top of mind to diagnose an ailment with a threat of permanent blindness if not tackled quickly. Continued contact as we currently are still working through confirmation of findings. Job well done and personally very grateful to be under their care.
Comment - “ Solid top marks. Instilling so m... ”
Solid top marks. Instilling so much confidence for me in my care provider by demonstrated skills in diagnoses of a serious condition and game plan to back up findings with lab tests. Called me twice daily over the course of 2 days in effort to provide care. Made those calls at the start and end of each day letting me know my care was on top of mind to diagnose an ailment with a threat of permanent blindness if not tackled quickly. Continued contact as we currently are still working through confirmation of findings. Job well done and personally very grateful to be under their care.