Brigitte Ngo, DO

University	Degree	Focus	Graduated
University of North Texas Health Science Center (Education)	Other Degree	Other	2013

Institution	Focus	Year
Residency - University of Texas Dell Medical School	Family Medicine	2016

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Review by Anonymous on February 22, 2026 -

Baylor Scott & White Clinic - Austin Northwest - 9800 N Lake Creek Pkwy Ste 200

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Clear explanation of patient hea... ”

Clear explanation of patient health.

Verified Patient

“Clear explanation of patient hea...”

Clear explanation of patient health.

Anonymous 02/22/2026

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Review by Anonymous on January 15, 2026 -

Baylor Scott & White Clinic - Austin Northwest - 9800 N Lake Creek Pkwy Ste 200

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr. Brigitte Ngo is always frien... ”

Dr. Brigitte Ngo is always friendly and professional. Taking care of patients wonderful!

Verified Patient

“Dr. Brigitte Ngo is always frien...”

Dr. Brigitte Ngo is always friendly and professional. Taking care of patients wonderful!

Anonymous 01/15/2026

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Review by Anonymous on December 20, 2025 -

Baylor Scott & White Clinic - Austin Northwest - 9800 N Lake Creek Pkwy Ste 200

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Responded all my questions and c... ”

Responded all my questions and concerns well .

Verified Patient

“Responded all my questions and c...”

Responded all my questions and concerns well .

Anonymous 12/20/2025

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Review by Anonymous on October 04, 2025 -

Baylor Scott & White Clinic - Austin Northwest - 9800 N Lake Creek Pkwy Ste 200

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ She is consistently great... ”

She is consistently great

Verified Patient

“She is consistently great...”

She is consistently great

Anonymous 10/04/2025

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Review by Anonymous on August 09, 2025 -

Baylor Scott & White Clinic - Austin Northwest - 9800 N Lake Creek Pkwy Ste 200

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ This was my first visit with Dr ... ”

This was my first visit with Dr Ngo. She was very pleasant and I felt she was genuinely concerned with helping me find a solution to an issue that I have been dealing with for over a year. I'm glad I found her.

Verified Patient

“This was my first visit with Dr ...”

Anonymous 08/09/2025

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Review by Anonymous on January 31, 2026 -

Baylor Scott & White Clinic - Austin Northwest - 9800 N Lake Creek Pkwy Ste 200

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very considerate and caring. Did... ”

Very considerate and caring. Did not rush the appointment even though I had a lot to say as it was my initial contact with Dr. Ngo as my new PCP.

Verified Patient

“Very considerate and caring. Did...”

Very considerate and caring. Did not rush the appointment even though I had a lot to say as it was my initial contact with Dr. Ngo as my new PCP.

Anonymous 01/31/2026

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Review by Anonymous on December 31, 2025 -

Baylor Scott & White Clinic - Austin Northwest - 9800 N Lake Creek Pkwy Ste 200

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr. Ngo is a ROCKSTAR!!! She alw... ”

Dr. Ngo is a ROCKSTAR!!! She always does what's best for Jesse. Period. End of comment.

Verified Patient

“Dr. Ngo is a ROCKSTAR!!! She alw...”

Dr. Ngo is a ROCKSTAR!!! She always does what's best for Jesse. Period. End of comment.

Anonymous 12/31/2025

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Review by Anonymous on December 05, 2025 -

Baylor Scott & White Clinic - Austin Northwest - 9800 N Lake Creek Pkwy Ste 200

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ She's always the best!!... ”

She's always the best!!

Verified Patient

“She's always the best!!...”

She's always the best!!

Anonymous 12/05/2025

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Review by Anonymous on August 18, 2025 -

Baylor Scott & White Clinic - Austin Northwest - 9800 N Lake Creek Pkwy Ste 200

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Take care patient good... ”

Take care patient good

Verified Patient

“Take care patient good...”

Take care patient good

Anonymous 08/18/2025

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Review by Anonymous on July 13, 2025 -

Baylor Scott & White Clinic - Austin Northwest - 9800 N Lake Creek Pkwy Ste 200

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very kind and listen and friendl... ”

Very kind and listen and friendly

Verified Patient

“Very kind and listen and friendl...”

Very kind and listen and friendly

Anonymous 07/13/2025

Office Hours

Family Medicine Physician - General

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Baylor Scott & White Clinic - Austin Northwest

Practice Colleagues

Maro Andaya, MD - Family Medicine Physician

Brandon Bito, DO - Family Medicine Physician

Cherlyn Walker, LPC - Counselor

Arti Lal, MD - Pediatrician

Nida Zakiullah, MD - Family Medicine Physician

Zarlish Tariq, MD - Family Medicine Physician

Shiram Herrera, FNP - Family Medicine Physician, Nurse Practitioner

Julie Kappler, MD - Family Medicine Physician

Procedures & Services

Procedures & Treatments Offered

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Accepted Insurance

Accepted Insurance