Bonnie Nichols, FNP

“Prompt, listened to concerns, of...”

Prompt, listened to concerns, offered suggestions on how to treat.

“Bonnie is terrific. I trust her....”

Bonnie is terrific. I trust her.

“She was kind. She listened and ...”

She was kind. She listened and I didn't feel rushed.

“On time very understanding of my...”

On time very understanding of my issues

“Good appointment. Understood rec...”

Good appointment. Understood recommendations.

“Bonnie was engaged with empathet...”

Bonnie was engaged with empathetic tone communication was clear and thorough! Very pleasant conversation about helping me get well!

“Professional and friendly...”

Professional and friendly

“Very professional and informativ...”

Very professional and informative.

“Very caring....”

Very caring.

“Before the call started with Bon...”

Before the call started with Bonnie, I was informed by someone who had called me to collect additional information that I should have called earlier in the day for an in person appointment as the clinic closes at 11 and this is not usually done via telehealth. I was unaware the clinic closed at 11 and while this is helpful information, the way it presented caused additional stress to an already stressful situation. I apologized to Bonnie when the call started and she seemed unaffected. I really appreciated Bonnie's reassurance and taking time to listen to my fears and concerns.