Review by Anonymous on September 06, 2025 -
North Hills Health Center - Specialty Clinics - W129 N7055 Northfield Dr.
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“Dr. Axel Shum is the FIRST docto...”
Dr. Axel Shum is the FIRST doctor in the since my cancer radiation treatment OVER 12 years ago that has given me good news where he was confident he could help solve one of the MANY side effects of radiation to the head and neck. He said he doesn't see the radiation scaring in my mouth and throat/neck being a problem with getting Inspire for sleep apnea (likely caused/further aggravated by radiation to head and neck). I actually cried in the parking lot, feeling hope after every other doctor has told me "I can't help you." Dr. Shum's "I think you're a great candidate." means more than he will ever know. (Even if I don't qualify for inspire, I am still so very grateful to Dr. Shum for meeting with me.)
Comment - “ Dr. Axel Shum is the FIRST docto... ”
Dr. Axel Shum is the FIRST doctor in the since my cancer radiation treatment OVER 12 years ago that has given me good news where he was confident he could help solve one of the MANY side effects of radiation to the head and neck. He said he doesn't see the radiation scaring in my mouth and throat/neck being a problem with getting Inspire for sleep apnea (likely caused/further aggravated by radiation to head and neck). I actually cried in the parking lot, feeling hope after every other doctor has told me "I can't help you." Dr. Shum's "I think you're a great candidate." means more than he will ever know. (Even if I don't qualify for inspire, I am still so very grateful to Dr. Shum for meeting with me.)