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Review by Anonymous on November 09, 2025 -
Mercy Health - Fairfield Orthopaedics and Spine - 3050 Mack Rd. Suite 200
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
Verified Patient
“I came to the office to get a co...”
I came to the office to get a cortisone injection in my knee. Ashley noticed a rash on the knee and said it would not be advisable to get the injection because of the possibility of infection. I was able to get into my primary care doctor the same day, and he was able to determine what caused the rash. He prescribed a cream to clear up the rash. Thank you, Ashley, for being proactive in determining to hold off on the injection.
Comment - “ I came to the office to get a co... ”
I came to the office to get a cortisone injection in my knee. Ashley noticed a rash on the knee and said it would not be advisable to get the injection because of the possibility of infection. I was able to get into my primary care doctor the same day, and he was able to determine what caused the rash. He prescribed a cream to clear up the rash. Thank you, Ashley, for being proactive in determining to hold off on the injection.