Review by Anonymous on July 28, 2025 -
Essentia Health-Hayward Clinic - 11134 N State Road 77
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills
- Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“Was willing to listen to my conc...”
Was willing to listen to my concerns about new information regarding a diagnosis. Ordered re-checked previous testing that was inconclusive or suboptimal which helped assist in my diagnosis. Explained test results in a way that I could understand and what that means for my future health. I was very tearful during this visit and she took the time to listen to all my concerns with empathy for how I was feeling.
Comment - “ Was willing to listen to my conc... ”
Was willing to listen to my concerns about new information regarding a diagnosis. Ordered re-checked previous testing that was inconclusive or suboptimal which helped assist in my diagnosis. Explained test results in a way that I could understand and what that means for my future health. I was very tearful during this visit and she took the time to listen to all my concerns with empathy for how I was feeling.