Review by
Michael B.
on
November 12, 2015
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Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 11 to 20 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Superb medical treatment”
I received superb care at the Gastroenterology Specialists of El Paso. The staff was attentive and very professional while preparing me for my procedure. Dr. Chavez determined I was a good candidate for a relatively new procedure and he was right. Today my condition has improved to near normal and I am very grateful for Dr. Chavez's expertise. His assistant gave me a follow up call the next day. He was very compassionate and answered all my questions to put my fears at rest. I also found the nurse practitioner to be very compassionate and professional in her evaluation of my problem. I would highly recommend the Gastroenterology Specialists of El Paso for their professionalism and compassionate care for all their patients.
Comment - “ Superb medical treatment ”
I received superb care at the Gastroenterology Specialists of El Paso. The staff was attentive and very professional while preparing me for my procedure. Dr. Chavez determined I was a good candidate for a relatively new procedure and he was right. Today my condition has improved to near normal and I am very grateful for Dr. Chavez's expertise. His assistant gave me a follow up call the next day. He was very compassionate and answered all my questions to put my fears at rest. I also found the nurse practitioner to be very compassionate and professional in her evaluation of my problem. I would highly recommend the Gastroenterology Specialists of El Paso for their professionalism and compassionate care for all their patients.