Alexander (Alex) Chen, MD

University	Degree	Focus	Graduated
University of Southern California Keck School of Medicine, Los Angeles, CA	Doctorate	Other	Not Specified

Institution	Focus	Year
Residency - University of Washington, Seattle, WA	Other	Not Specified

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Review by Anonymous on March 12, 2026 -

Virginia Mason Franciscan Health Medical Pavilion - Kraken Community Iceplex at Northgate 10601 5th Ave NE Suite 201 West 98125 - 10601 5th Ave NE Suite 201 West

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr Chen is outstanding. Listens ... ”

Dr Chen is outstanding. Listens to me, asks good questions, provides me with easy to understand information and involves me in my care.

Verified Patient

“Dr Chen is outstanding. Listens ...”

Dr Chen is outstanding. Listens to me, asks good questions, provides me with easy to understand information and involves me in my care.

Anonymous 03/12/2026

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Review by Anonymous on February 10, 2026 -

Virginia Mason Franciscan Health Medical Pavilion - Kraken Community Iceplex at Northgate 10601 5th Ave NE Suite 201 West 98125 - 10601 5th Ave NE Suite 201 West

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr. Chen is always very professi... ”

Dr. Chen is always very professional and patient in talking about my care and how to go forward with what I need to do.

Verified Patient

“Dr. Chen is always very professi...”

Dr. Chen is always very professional and patient in talking about my care and how to go forward with what I need to do.

Anonymous 02/10/2026

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Review by Anonymous on November 26, 2025 -

Virginia Mason Franciscan Health Medical Pavilion - Kraken Community Iceplex at Northgate 10601 5th Ave NE Suite 201 West 98125 - 10601 5th Ave NE Suite 201 West

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr. Chen is fabulous. I feel he ... ”

Dr. Chen is fabulous. I feel he truly listens and cares. He doesn't talk at me, but to me and with me, including me in the conversations and decisions.

Verified Patient

“Dr. Chen is fabulous. I feel he ...”

Dr. Chen is fabulous. I feel he truly listens and cares. He doesn't talk at me, but to me and with me, including me in the conversations and decisions.

Anonymous 11/26/2025

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Review by Anonymous on June 01, 2025 -

Virginia Mason Franciscan Health Medical Pavilion - Kraken Community Iceplex at Northgate 10601 5th Ave NE Suite 201 West 98125 - 10601 5th Ave NE Suite 201 West

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Seems to have a good idea where ... ”

Seems to have a good idea where I should go next

Verified Patient

“Seems to have a good idea where ...”

Seems to have a good idea where I should go next

Anonymous 06/01/2025

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Review by Anonymous on February 26, 2026 -

Virginia Mason Franciscan Health Medical Pavilion - Kraken Community Iceplex at Northgate 10601 5th Ave NE Suite 201 West 98125 - 10601 5th Ave NE Suite 201 West

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ He was very attentive. It was my... ”

He was very attentive. It was my 1st visit with him, as my PCP wasn't available for appointment.

Verified Patient

“He was very attentive. It was my...”

He was very attentive. It was my 1st visit with him, as my PCP wasn't available for appointment.

Anonymous 02/26/2026

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Review by Anonymous on December 26, 2025 -

Virginia Mason Franciscan Health Medical Pavilion - Kraken Community Iceplex at Northgate 10601 5th Ave NE Suite 201 West 98125 - 10601 5th Ave NE Suite 201 West

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr. Chen Did an excellent physi... ”

Dr. Chen Did an excellent physical exam of my leg and which was being debilitating in a pain levels.

Verified Patient

“Dr. Chen Did an excellent physi...”

Dr. Chen Did an excellent physical exam of my leg and which was being debilitating in a pain levels.

Anonymous 12/26/2025

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Review by Anonymous on August 04, 2025 -

Virginia Mason Franciscan Health Medical Pavilion - Kraken Community Iceplex at Northgate 10601 5th Ave NE Suite 201 West 98125 - 10601 5th Ave NE Suite 201 West

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very good experience.... ”

Very good experience.

Verified Patient

“Very good experience....”

Very good experience.

Anonymous 08/04/2025

Office Hours

Family Medicine Physician - General

Biography

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Summary

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Office & Staff Evaluation Not rated

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Virginia Mason Franciscan Health Medical Pavilion - Kraken Community Iceplex at Northgate

Practice Colleagues

Amy Portacci, DO - Family Medicine Physician

Roberta McMichael, DPT - Physical Therapist

Jack Bryant, DPT - Physical Therapist

Luke Boardman, PT - Physical Therapist

Henry Pelto, MD - Physical Medicine & Rehabilitation Physician

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance