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Review by Anonymous on December 14, 2025 -
Silver Cross Medical Group - Hedges Mokena - 21205 Owens Road Suite 3
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills
- Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
Verified Patient
“Testing for COVID,flu, and strep...”
Testing for COVID,flu, and strep is now taking an hour to run. I had to take 2 sick kids home from the office to wait for the results of the test. I may then have to run back out with 2 sick kids to the pharmacy to get the medication if needed. What kind of patient care is this? Before, you would get the result in the office and stop at the pharmacy on the way home. This is horrible patient care now.
Comment - “ Testing for COVID,flu, and strep... ”
Testing for COVID,flu, and strep is now taking an hour to run. I had to take 2 sick kids home from the office to wait for the results of the test. I may then have to run back out with 2 sick kids to the pharmacy to get the medication if needed. What kind of patient care is this? Before, you would get the result in the office and stop at the pharmacy on the way home. This is horrible patient care now.