Review by
Anonymous
on
August 28, 2026
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MedStar Shah Medical Group at White Plains - 4240 Altamont Place 2nd & 3rd Floors
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
-
Listening Skills
-
Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“The above questions above reflec...”
The above questions above reflect on what I call the "MedStar physician-patient partnership performance model. This is what makes MedStar and my physician; my HIGHLY PREFERRED go-to fir my medical care. I absolutely love it when my physician realizes that his medical knowledge and skills must include my patient knowledge and awareness of my body/symptoms in order to share the methodology for discovering and formulate treatment of my issue. Dr Alkhatatneh's handling of the issues for this visit.Dr Alkhatatneh did the following: asked me exploratory questions, listened intently to my answers; and questionsidentified the why of my issues, explained how and why the Issues and symptoms are connected. thoroughly and clearly explained the treatment options and steps to follow. the reason for him selecting and confirming with me our next steps to address each of the issues.This is medical partnership at it's finest!
Comment - “ The above questions above reflec... ”
The above questions above reflect on what I call the "MedStar physician-patient partnership performance model. This is what makes MedStar and my physician; my HIGHLY PREFERRED go-to fir my medical care. I absolutely love it when my physician realizes that his medical knowledge and skills must include my patient knowledge and awareness of my body/symptoms in order to share the methodology for discovering and formulate treatment of my issue. Dr Alkhatatneh's handling of the issues for this visit.Dr Alkhatatneh did the following: asked me exploratory questions, listened intently to my answers; and questionsidentified the why of my issues, explained how and why the Issues and symptoms are connected. thoroughly and clearly explained the treatment options and steps to follow. the reason for him selecting and confirming with me our next steps to address each of the issues.This is medical partnership at it's finest!