Results are way better than I anticipated. I have already recommended to others!
The staff at Doctor.com listened to what our doctor needed and provided useful solutions and applications to achieve the desired results. Their customer service is always speedy and helpful. From my experience, I particularly enjoy working with them because it is a stress-free relationship. They do not bug our office with unnecessary phone calls and do not consistently try to up-sell us on premium features. I enjoy taking their phone calls when they do happen, because I know it is a simple check-in, or a Monthly report.
Doctor.com team is very professional and they do provide a first class personalized service. Thank you Doctor.com and thank you to my CSM for being so knowledgeable and so patient in addressing each and single one of my concerns.
Doctor.com has assisted me in every way possible to help me obtain our goals as a medical facility regarding our online presence and reviews. My CSM is awesome and attentive and follows up thoroughly on every request.
Doctor.com is a worthwhile investment for the health professional or practice in getting the word "out there" to the public about the quality of the services provided. We have just begun and are beginning to see people respond and call for appointments.
Customer Service is always keeping us abreast of new changes and making sure we are utilizing the service to our fullest!
Still a fan of your service after a year of use. Excellent value. Great people working for you. My rep is fantastic!
Patients are far more internet savvy and rely on other patients' reviews to make decisions. Many people come in saying they came because of the reviews.
Very pleasant experience overall! The laptop has been user friendly for our patients. Always able to have any technical issues answered immediately. The web cleanup was super effective and we have noticed a difference in our online presence.
Patient reviews have become a vital part of our business and marketing plan. The new touch screen in-office review hub makes patients leaving reviews while they are visiting our practice very easy. We have recommended Doctor.com to other practices without reservation!
