Beyond Word of Mouth: The Truth About Patient Reviews and Social Media

A webinar for doctors and practice marketing professionals

An informative webinar for medical practice owners on how to leverage the power of patient reviews to grow your online reputation.

Experts Andrew Glass (Main Street Hub) and David Brooks (Doctor.com) review local search, reputation management and on-line reviews, with details that are especially relevant and useful to doctors and licensed health care providers.

The Key Takeways:

  • What are the best strategies to you get more reviews from satisfied patients?
  • How do reviews and social media actually affect a patient’s provider selection? (Hint: a LOT)
  • What do patients read and remember from a review?
  • How many good reviews does it take to outweigh a negative one?
  • How do you get more positive word of mouth on social media?

Duration: 0:52 minutes (including Q&A)

Watch the Webinar


About the Hosts

David Brooks

Co-Founder & VP of Client Services

As Vice President of Client Services, David is responsible for ensuring that Doctor.com's services continually exceed expectations and deliver phenomenal value for the multitude of medical practices and hospitals using them. He brings more than 30 years of executive-level experience managing customer relationships and overseeing advertising and corporate communications campaigns.

Prior to joining Doctor.com, Brooks co-founded PracticeBrain, a patient-relationship management platform, and worked in senior roles at a number of public and private technology companies.

Andrew Glass

Head of Regional Development - Main Street Hub

Andrew Glass is the Head of Regional Development for Main Street Hub. Andrew travels across the country holding seminars and workshops to educate and consult local businesses on marketing best practices.

He is passionate about helping local businesses succeed online and loves getting to share insights that he’s learned over the last decade marketing small businesses. Before coming to Main Street Hub Andrew helped found several successful startups. If you’d like to connect with Andrew please follow him on Twitter @SocialGlass


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