Responding to Appointment Requests Video | Doctor.com
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Responding to Appointment Requests Video

Responding to Appointment Requests

In this video, we’ll go over the information your practice needs to respond to appointment requests. Scroll down for detailed instructions.

Step 1

Your practice will receive an email notification with appointment information. Click the “Respond” button to automatically be directed to the Doctor.com login page.

Step 2

Once logged in, you can accept, reject, or reschedule the appointment request. From this page, you can see:

  • The patient’s name, phone number, email address
  • The date and time, reason for their appointment, and insurance information
  • The provider and office they would like to visit (if you have multiple locations)
  • Any notes they included when requesting the appointment

Step 3

Once you’ve accepted an appointment, patients will receive automatic confirmation and reminder emails, texts, and/or calls.

You can always revisit and respond to appointment requests by clicking here.

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