Customer Experience Trends in Healthcare 2018
for: Enterprise
for: Private Practice
In a 2018 consumer survey, Doctor.com discovers how modern-day patients make healthcare choices and what factors influence their satisfaction and loyalty.
- Protect your practice or organization from bleeding valuable referrals
- Build an online presence that will win the trust of the modern patient
- Learn what digital tools you can utilize to ensure patient satisfaction and loyalty
- Adapt your healthcare organization to a customer experience mindset in order to future-proof your success
