Review by Anonymous on July 21, 2015 -
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Rude and very unprofessional”
Dr. Guo was so rude and unprofessional I never in my entire life experienced such a disgrace, my son had 2 appointments both times set their for hours never was seen both times remind you my son is a quadriplegic he was was uncomfortable waiting for hours and was never seen Dr. Gou gave no explanation to why my son was never seen when I approached her on the first visit which had to be rescheduled she stated " well you can just reschedule" with an attitude. I was already with my quadriplegic son sitting and waiting for 3 hours in the room. 2nd visit came once again set for hours and was never seen again. Dr. Guo who suppose to be a professional was very unprofessional she came in and slammed the door twice and walked out as if we where invisible. Again this appointment had to be rescheduled but this time I will not see her I refuse to be treated like a piece of trash, who hired this doctor to treat patients like this I want answers.
Comment - “ Rude and very unprofessional ”
Dr. Guo was so rude and unprofessional I never in my entire life experienced such a disgrace, my son had 2 appointments both times set their for hours never was seen both times remind you my son is a quadriplegic he was was uncomfortable waiting for hours and was never seen Dr. Gou gave no explanation to why my son was never seen when I approached her on the first visit which had to be rescheduled she stated " well you can just reschedule" with an attitude. I was already with my quadriplegic son sitting and waiting for 3 hours in the room. 2nd visit came once again set for hours and was never seen again. Dr. Guo who suppose to be a professional was very unprofessional she came in and slammed the door twice and walked out as if we where invisible. Again this appointment had to be rescheduled but this time I will not see her I refuse to be treated like a piece of trash, who hired this doctor to treat patients like this I want answers.